FAQs
How long has Ajnara Packers and Movers been in operation?
Ajnara Packers and Movers have been dedicated to exceptional relocation services since 2010, accumulating over a decade of experience and customer satisfaction.
What makes Ajnara Packers and Movers stand out?
We stand out due to our commitment to quality, professionalism, and customer satisfaction. Our skilled workforce and comprehensive services ensure a seamless and stress-free moving experience.
What services do you offer for residential moves?
Our residential moving services cover packing, loading, transportation, unloading, and even unpacking, ensuring a smooth transition to your new home.
Do you provide services for office relocations?
Yes, Ajnara Packers and Movers specializes in office relocations, handling furniture, equipment, and documents with precision to minimize business downtime.
Are your services available for international moves?
We offer both domestic and international moving services, ensuring a hassle-free relocation experience regardless of the destination.
How can I request a quote for my move?
You can easily request a quote by visiting our website or contacting our customer service. Provide details about your move, and we'll tailor a personalized quote for you.
What packing materials do you use for fragile items?
For fragile items, we use specialized packing materials such as bubble wrap and cushioning to ensure their safe transportation during the move.
Is transit insurance included in your services?
While not automatic, we offer transit insurance services for an extra layer of protection, covering your belongings in the event of unforeseen incidents during transportation.
How do you ensure the safety of valuable and delicate items?
Our skilled professionals use meticulous packing techniques, secure transport methods, and extra care to ensure the safety of valuable and delicate items throughout the entire move.
Can I track my belongings during transit?
Yes, we offer a live tracking method, providing you with real-time updates on the status and location of your possessions for added peace of mind.
What sets your warehouse storage services apart?
Our warehouse storage services provide a secure and controlled environment for short-term or long-term storage needs, ensuring the integrity and safety of your items.
Are your services cost-effective?
Yes, Ajnara Packers and Movers provide cost-effective services without compromising on quality, making our relocation solutions accessible to a wide range of clients.
What types of vehicles do you use for transportation?
We have a well-maintained fleet of vehicles, including various sizes of trucks, ensuring the efficient and secure transportation of your belongings.
Do you provide packing and moving services for heavy furniture?
Our skilled professionals are equipped to handle the packing and moving of heavy furniture with precision, ensuring its safe arrival at the destination.
Can I schedule a move during weekends or holidays?
Yes, we offer flexible scheduling, including weekends and holidays, to accommodate your preferences and ensure a convenient moving experience.
How do you handle the disassembly and reassembly of furniture?
Our skilled team is adept at the disassembly and reassembly of furniture, ensuring it is handled with care and precision during the move.
Do you offer customized moving solutions for unique items?
Yes, we provide customized solutions for unique and valuable items, ensuring they receive special attention and care throughout the relocation process.
What steps do you take to protect items during loading and unloading?
During loading and unloading, we employ careful handling techniques and use protective measures to safeguard your items from any potential damage.
Are there any hidden costs in your quotes?
No, our quotes are transparent, with no hidden costs. We provide a detailed breakdown of expenses, ensuring clarity and fairness in our pricing.
What is the process for claiming transit insurance?
In the rare event of damage or loss, our customer service will guide you through the process of making a claim under our transit insurance for a swift resolution.
How do you ensure the security of items during warehouse storage?
Our warehouse facilities are equipped with modern security systems, climate control, and professional staff, ensuring the utmost security and care for your items during storage.
What is your cancellation policy for moving services?
Our cancellation policy allows for flexibility, but we recommend notifying us as early as possible to avoid any potential charges. Contact our customer service for assistance.
What areas do you cover for nationwide transport services?
Ajnara Packers and Movers covers a wide range of areas for nationwide transport services, ensuring your belongings can be transported securely to various destinations across the country.
Can you provide references or customer testimonials?
Yes, we can provide references or share customer testimonials upon request, offering insights into the experiences of our satisfied clients.
Do you offer packing materials for self-packing?
Yes, we can provide high-quality packing materials if you prefer to handle the packing yourself. Contact our customer service for more information.
What safety measures are in place for COVID-19 during moves?
We strictly adhere to COVID-19 safety protocols, including the use of personal protective equipment, sanitization, and maintaining social distancing, to ensure a safe moving experience.
How do you handle specialty items such as artwork or antiques?
Specialty items receive extra care and attention. We use custom packing materials and secure transportation methods to ensure the safe relocation of artwork, antiques, and other delicate items.
Can I get assistance with unpacking at the destination?
Yes, our services include unpacking assistance to help you settle into your new space with ease. Discuss your preferences with our team for a personalized moving experience.
What happens in case of delays during transportation?
While we strive for punctuality, unforeseen circumstances may cause delays. In such cases, our customer service will keep you informed and work towards minimizing any inconveniences.
How do I provide feedback or raise concerns about my move?
We value your feedback. You can provide it through our website, contact our customer service, or reach out to our moving crew directly. We appreciate your input to improve our services continually.
